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• 825850 type Article infopages.
• 825850 description "Read here about how to apply for or renew your electronic residence card if you are not a Belgian national." infopages.
• 825850 identifier "825850" infopages.
• 825850 inLanguage "en" infopages.
• 825850 name "Applying for or renewing an electronic residence card" infopages.
• 825850 url applying-or-renewing-electronic-residence-card infopages.
• 825850 dateModified "2024-12-11T12:40:24+00:00" infopages.
• 825850 datePublished "2024-06-14T09:43:49+00:00" infopages.
• 825850 sourceOrganization feb2655f-f689-e111-a140-0050569826fc infopages.
• 825850 articleBody " <div class="paragraph paragraph--type--table-of-contents paragraph--view-mode--full"> <nav class="table-of-contents" aria-labelledby="table-of-contents-header"> <div class="content-container"> <h4 id="table-of-contents-header">On this page</h4> <ul class="three-column"> <li><a href="/en/lod/infopages#what-is-it-about">What is it about?</a></li> <li><a href="/en/lod/infopages#what-are-the-conditions">What are the conditions?</a></li> <li><a href="/en/lod/infopages#how-much-does-it-cost">How much does it cost?</a></li> <li><a href="/en/lod/infopages#what-do-i-need">What do I need?</a></li> <li><a href="/en/lod/infopages#what-are-the-steps">What are the steps?</a></li> <li><a href="/en/lod/infopages#are-there-exceptions">Are there exceptions?</a></li> <li><a href="/en/lod/infopages#frequently-asked-questions">Frequently asked questions</a></li> </ul> </div> </nav> </div> <div class="paragraph paragraph--type--call-to-action paragraph--view-mode--full cta-block image-none link"> <div class="cta-block__content"> <div class="feature-block secondary"> <h2>Make an appointment</h2> <ul class="links"> <li> <a href="https://gent.mijnafspraakmaken.be/?product=1465" class="button button-secondary">Apply for your first residence card</a> </li> <li> <a href="https://gent.mijnafspraakmaken.be/?product=1466" class="standalone-link">Renew your residence card</a> </li> </ul> </div> </div> </div> <div id="what-is-it-about" class="paragraph paragraph--type--anchor paragraph--view-mode--full"></div> <div class="paragraph paragraph--type--text paragraph--view-mode--full"> <h2><strong>What is it about?</strong></h2><p><strong>Non-Belgians</strong> (including children under 12) with temporary or permanent residence rights of more than 3 months must apply for an <strong>electronic residence card</strong>.</p><p>Depending on your residence status, you will receive a specific type of card. The type of card is indicated with a letter, displayed on the front or back of the card.</p><p><a href="https://www.vreemdelingenrecht.be/verblijfsdocumenten/elektronische-verblijfskaarten">Overview of the different electronic residence cards</a> (Dutch).</p><p>Are you new to Belgium? Then you must follow a different <a href="https://stad.gent/en/migration">procedure</a>.</p> </div> <div id="what-are-the-conditions" class="paragraph paragraph--type--anchor paragraph--view-mode--full"></div> <div class="paragraph paragraph--type--text paragraph--view-mode--full"> <h2><strong>What are the conditions?</strong></h2><ul><li>You are not a Belgian.</li><li>You want to live in Belgium for more than 3 months.</li><li>Your residence right is approved.</li><li>For a child under 12, you must prove parental authority over the child.</li></ul> </div> <div id="how-much-does-it-cost" class="paragraph paragraph--type--anchor paragraph--view-mode--full"></div> <div class="paragraph paragraph--type--text paragraph--view-mode--full"> <h2><strong>How much does it cost?</strong></h2><table><tbody><tr><td>Regular procedure</td><td>30  euro</td></tr><tr><td>Residence card for a child under 12</td><td>9 euro</td></tr><tr><td>Urgent procedure</td><td>133 euro</td></tr></tbody></table><p>If you apply for a residence card for more than one child under 12 <strong>at the same time</strong> via the urgent procedure, the cost from the second card onwards is <strong>110 euro</strong>. Preferably pay contactless.</p> </div> <div id="what-do-i-need" class="paragraph paragraph--type--anchor paragraph--view-mode--full"></div> <div class="paragraph paragraph--type--text paragraph--view-mode--full"> <h2><strong>What do I need?</strong></h2><h3><strong>When applying for your residence card</strong></h3><ul><li>Your current residence card. If your residence card is stolen or lost, bring a loss certificate (you need to get this from the police).</li><li>Passport or identity card.</li></ul><p>We take passport photos at the counter and <strong>do not accept photos brought in</strong>.</p><p>However, you should bring a passport photo if:</p><ul><li>Your child is younger than 3 years old.</li><li>Your child is older than 3 years old but cannot sit still independently.<br> </li></ul><h3><strong>When collecting the residence card</strong></h3><ul><li>Your old residence card or the replacement certificate.</li><li>The pin and puk codes you received at home.</li></ul><p>When applying for and collecting your residence card, you must provide fingerprints. Therefore, you cannot apply for or collect a card on behalf of someone else. Adults and children <strong>from 12 years old</strong> must collect their own residence card.</p><p>If you urgently need your residence card, you must use the <strong>urgent procedure</strong>.</p> </div> <div id="what-are-the-steps" class="paragraph paragraph--type--anchor paragraph--view-mode--full"></div> <div class="paragraph paragraph--type--text paragraph--view-mode--full"> <h2>What are the steps?</h2><h3><strong>How to apply for your first electronic residence card?</strong></h3><p>First, complete the entire registration process. Sometimes you will first receive an orange card (certificate of registration) or a paper residence document (e.g., appendix 15). With a positive decision, you can apply for a residence card.</p><p><strong>Make an appointment with Migration</strong></p><p>How to do this?</p><ul><li><a href="https://gent.mijnafspraakmaken.be/?product=1465">Online</a></li><li>At the <a href="https://stad.gent/nl/openingsuren-adressen/gentinfo-stadskantoor-gent">reception of Gentinfo in the Stadskantoor </a>or in the service centres of <a href="https://stad.gent/nl/openingsuren-adressen/dienstencentrum-gentbrugge">Gentbrugge</a>, <a href="https://stad.gent/nl/openingsuren-adressen/dienstencentrum-sint-amandsberg">Sint-Amandsberg</a>, <a href="https://stad.gent/nl/openingsuren-adressen/dienstencentrum-nieuw-gent">Nieuw-Gent</a> or <a href="https://stad.gent/nl/openingsuren-adressen/dienstencentrum-wondelgem">Wondelgem</a></li><li>Call Migration at 09 266 71 50</li></ul><h3><strong>How to renew your electronic residence card?</strong></h3><p>If you have a type A residence card, you must make an appointment with Migration or use the<a href="https://formulieren.stad.gent/productie4.2/formulier/nl-NL/DefaultEnvironment/scDiverseIndieningen.aspx"> e-form</a> on your own initiative.</p><p>If you already have an electronic residence card, you will receive a postal invitation to renew it.</p><p><strong>Make an appointment with Migration</strong></p><p>How to do this?</p><ul><li><a href="https://gent.mijnafspraakmaken.be/?product=1466">Online</a></li><li>At the <a href="https://stad.gent/nl/openingsuren-adressen/gentinfo-stadskantoor-gent">reception of Gentinfo in the Stadskantoor</a> or in the service centres of Gentbrugge, Sint-Amandsberg, Nieuw-Gent, or Wondelgem</li><li>Call Migration at 09 266 71 50</li></ul><p><strong>When can you renew your electronic residence card?</strong></p><ul><li>Apply for renewal between the 45th and 30th day before the expiry date of your current card.</li><li>For a type A residence card, we can only renew your card after approval from the Immigration Office, which may take some time. If the Immigration Office has not made a decision before your card’s expiry date, you are entitled to a temporary paper residence document.</li></ul><p>You must renew your residence card yourself. Someone else can only do this on your behalf for medical reasons. Contact <a href="https://stad.gent/nl/openingsuren-adressen/dienst-burgerzaken-migratie">Migration </a>for assistance.</p><p>At the application and collection of your residence card, you must provide fingerprints.</p><h3><strong>Collecting your electronic residence card</strong></h3><p>A few weeks after applying for your residence card, you will receive a letter with your codes by post.</p><p>If you applied for your residence card at <strong>the Stadskantoor</strong>, you can collect it immediately. If you applied for it at a <strong>service centre</strong>, you will wait an <strong>additional week</strong>.</p><p>You collect your residence card at the location where you applied for it.</p><ul><li>At the collection counter of Civil Affairs in the City Office and in the service centres of <a href="https://stad.gent/nl/openingsuren-adressen/dienstencentrum-sint-amandsberg">Sint-Amandsberg</a>, <a href="https://stad.gent/nl/openingsuren-adressen/dienstencentrum-gentbrugge">Gentbrugge</a>, <a href="https://stad.gent/nl/openingsuren-adressen/dienstencentrum-nieuw-gent">Nieuw-Gent</a>, and <a href="https://stad.gent/nl/openingsuren-adressen/dienstencentrum-wondelgem">Wondelgem</a>, without an appointment.</li><li>At the district office <a href="https://stad.gent/nl/openingsuren-adressen/dienst-burgerzaken-wijkkantoor-rabot">Rabot </a>by appointment.</li></ul><p>You have to collect your residence card <strong>within 3 months of your application</strong>. After that, it will be destroyed.</p><p><strong>Collecting electronic residence cards applied for via urgent procedure</strong></p><p>If you applied for your residence card via the urgent procedure, you must always collect it at the Civil Affairs collection counter in the City Office. You will be notified by phone and email when your residence card and codes are available.</p><p>Delivery time of residence cards in urgent procedure</p><table><tbody><tr><td><strong>Application Stadskantoor or service centre</strong></td><td><strong>Collection at Afhaalbalie Stadskantoor</strong></td></tr><tr><td>On weekdays before 3 PM</td><td>Next working day after 2 PM</td></tr><tr><td>On weekdays after 3 PM</td><td>2 working days later after 2PM</td></tr><tr><td>On Saturday</td><td>On Tuesday after 2PM</td></tr></tbody></table><p>Different rules apply on public holidays.</p> </div> <div id="are-there-exceptions" class="paragraph paragraph--type--anchor paragraph--view-mode--full"></div> <div class="paragraph paragraph--type--text paragraph--view-mode--full"> <h2>Are there exceptions?</h2><p><strong>Persons unable to provide fingerprints or sign</strong></p><p>If you need to apply for a new residence card and cannot provide fingerprints or sign due to immobility or other reasons, contact <a href="https://stad.gent/en/opening-hours-addresses/dienst-burgerzaken-migratie">Civil Affairs - Migration</a>. You must provide a medical certificate no older than one month.</p><p><strong>Exceptions to passport photo requirements</strong></p><p>For medical reasons, such as chemotherapy, you may request an exception to passport photo requirements. You must provide a medical certificate. After your medical treatment, you can apply for a new residence card with a new photo at your own expense.</p> </div> <div id="frequently-asked-questions" class="paragraph paragraph--type--anchor paragraph--view-mode--full"></div> <h2>Frequently asked questions</h2> <dl class="accordion"><div property="mainEntity" typeof="Question"><dt class="faqfield-question" property="name"><h3><button class="accordion--button" aria-expanded="false" aria-controls="accordion--multiple--content--faqitem--1"> I need to renew my residence card but cannot travel. What should I do? </button></h3></dt><dd class="faqfield-answer" property="acceptedAnswer" typeof="Answer"><div class="accordion--content" id="accordion--multiple--content--faqitem--1" aria-hidden="true" hidden="hidden" property="text"><p>Migration can visit you, but you will need a medical certificate showing that you cannot travel. Contact <a href="https://stad.gent/en/opening-hours-addresses/dienst-burgerzaken-migratie">Migration</a> for assistance.</p></div></dd></div><div property="mainEntity" typeof="Question"><dt class="faqfield-question" property="name"><h3><button class="accordion--button" aria-expanded="false" aria-controls="accordion--multiple--content--faqitem--2"> Do I always need to carry my residence card? </button></h3></dt><dd class="faqfield-answer" property="acceptedAnswer" typeof="Answer"><div class="accordion--content" id="accordion--multiple--content--faqitem--2" aria-hidden="true" hidden="hidden" property="text"><p>Yes, you must carry your residence card from the age of 15. It is not an identity document. You must always carry a valid identity document, such as your passport or, if you are an EU national, your identity card from your home country.</p></div></dd></div><div property="mainEntity" typeof="Question"><dt class="faqfield-question" property="name"><h3><button class="accordion--button" aria-expanded="false" aria-controls="accordion--multiple--content--faqitem--3"> Can I travel with my residence card? </button></h3></dt><dd class="faqfield-answer" property="acceptedAnswer" typeof="Answer"><div class="accordion--content" id="accordion--multiple--content--faqitem--3" aria-hidden="true" hidden="hidden" property="text"><p>Your residence card is not a travel document. You cannot travel with just your residence card, even within the <a href="https://www.vlaanderen.be/en/working-enterprise-and-investment/the-countries-of-the-european-union-eu-the-european-economic-area-eea-the-schengen-area-and-the-eurozone">Schengen area</a>. This rule applies to EU and non-EU nationals and all types of residence cards. To return to Belgium without issues, you need both your valid residence card and passport (or identity card for EU nationals).</p></div></dd></div><div property="mainEntity" typeof="Question"><dt class="faqfield-question" property="name"><h3><button class="accordion--button" aria-expanded="false" aria-controls="accordion--multiple--content--faqitem--4"> My residence card is stolen, destroyed, or lost. What should I do? </button></h3></dt><dd class="faqfield-answer" property="acceptedAnswer" typeof="Answer"><div class="accordion--content" id="accordion--multiple--content--faqitem--4" aria-hidden="true" hidden="hidden" property="text"><ul><li>Report it to the police as soon as possible. Make an <a href="https://afspraak.politie.gent.be/">appointment</a> with the police. You will receive a certificate (appendix 12) as proof of your report. Reporting to Migration or a service centre is not possible.</li><li>After reporting to the police, make an <a href="https://gent.mijnafspraakmaken.be/?product=1465">appointment</a> with Migration at the City Office or a service centre to request a duplicate of your residence card.</li><li>Always report the loss or theft of your residence card immediately to DocStop at 0800 2123 2123.</li></ul></div></dd></div><div property="mainEntity" typeof="Question"><dt class="faqfield-question" property="name"><h3><button class="accordion--button" aria-expanded="false" aria-controls="accordion--multiple--content--faqitem--5"> Can I apply for a residence card for my child? </button></h3></dt><dd class="faqfield-answer" property="acceptedAnswer" typeof="Answer"><div class="accordion--content" id="accordion--multiple--content--faqitem--5" aria-hidden="true" hidden="hidden" property="text"><p>Yes, but it is not mandatory. As a non-EU citizen, your child will need this residence card to return to Belgium if travelling. The card for a child under 12 is valid for up to 3 years and depends on the residence status.</p></div></dd></div><div property="mainEntity" typeof="Question"><dt class="faqfield-question" property="name"><h3><button class="accordion--button" aria-expanded="false" aria-controls="accordion--multiple--content--faqitem--6"> Do you still have a paper card? </button></h3></dt><dd class="faqfield-answer" property="acceptedAnswer" typeof="Answer"><div class="accordion--content" id="accordion--multiple--content--faqitem--6" aria-hidden="true" hidden="hidden" property="text"><p>It remains valid until its expiry date.</p></div></dd></div><div property="mainEntity" typeof="Question"><dt class="faqfield-question" property="name"><h3><button class="accordion--button" aria-expanded="false" aria-controls="accordion--multiple--content--faqitem--7"> The chip of my residence card is unreadable or defective. What should I do? </button></h3></dt><dd class="faqfield-answer" property="acceptedAnswer" typeof="Answer"><div class="accordion--content" id="accordion--multiple--content--faqitem--7" aria-hidden="true" hidden="hidden" property="text"><p>Make an <a href="https://gent.mijnafspraakmaken.be/?product=1465">appointment </a>with Migration at the City Office or a service centre. Together, we will find a solution.</p></div></dd></div></dl> " infopages.
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