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• 12493 articleBody "Geen fiets bij en een voorkeur voor elektrisch fietsen? In Gent kan je eenvoudig een e-bike van Dott huren om je door de stad te verplaatsen. Download de app via de App Store (Apple) of Google Play Store (Android) en stap meteen op voor een fietstocht in de stad. <div class="paragraph paragraph--type--text paragraph--view-mode--full"> <div class="paragraph--content"> <div class="text-formatted field field--name-field-text field--type-text-long field--label-hidden field__item"><p lang="NL-NL"><span lang="NL-BE">De Dott-fietsen herken je meteen aan hun opvallend blauwe frame met rode wielen. Niet meteen een beschikbare fiets in je vizier? Dankzij de Dott-app weet je meteen hoever de dichtstbijzijnde fietsen van je verwijderd zijn, en kan je recht op je target afstappen. Langere rit gepland? De app geeft ook het batterijpercentage van de beschikbare fietsen weer, zodat je zeker een exemplaar met voldoende rijbereik kiest. </span><span> </span></p><p lang="NL-NL"><span lang="NL-BE"><strong>Tip: In gezelschap? Je kan meerdere fietsen huren met één account.</strong></span><span><strong> </strong></span></p><p><span lang="NL-BE">De huurprijs van een Dott-fiets wordt per minuut berekend per minuut. De kosten en loopt door totdat je de rit stopt.  Daarnaast betaal je ook een starttarief om de fiets te ontgrendelen, tenzij je gebruik maakt van een Dott-pas. </span><span> </span></p><p><span lang="NL-BE"><strong>Opgelet: Om je rit te starten, heb je altijd een minimumtegoed nodig. Je moet dus eerst een bedrag opladen. Alleen je betaalkaart koppelen is niet voldoende.</strong></span><span> </span></p></div> </div> </div> <div class="paragraph paragraph--type--image paragraph--view-mode--full"> <figure> <div class="field field--name-field-media-image field--type-entity-reference field--label-hidden field__item"> <div> <div class="field field--name-field-media-image field--type-image-with-copyright field--label-hidden field__item"> <img loading="lazy" data-copyright="©VisitGent" title="©VisitGent" src="/sites/default/files/styles/paragraph_image/public/media/img/2025-03/Map%20Dott.jpg?itok=s1fNI8PJ" width="330" height="480" alt="Een map van de zone waarin je een Dott kan lenen" class="image-style-paragraph-image" loading="lazy" /> </div> </div> </div> <figcaption> <div class="field field--name-field-image-caption field--type-string field--label-hidden field__item">Uitleenbare zone </div> </figcaption> </figure> </div> <div class="paragraph paragraph--type--faq paragraph--view-mode--full"> <div class="paragraph--content"> <div class="field field--name-field-heading field--type-heading field--label-hidden field__item"><h2>FAQ</h2> </div> <div class="field field--name-field-faq-items field--type-entity-reference field--label-hidden field__items"> <div class="field__item"> <article lang="nl" class="node node--type-faq-item node--view-mode-default"> <div class="node--content"> <div class="field field--name-field-faq field--type-faqfield field--label-hidden field__item"> <details class="faq-item" property="mainEntity" typeof="Question"> <summary property="name">Hoe kan ik de app downloaden?</summary> <div property="acceptedAnswer" typeof="Answer" class="faq-item--content"> <div property="text"><ol><li>Download Dott app in Apple Store of Google Play Store.</li><li>Account aanmaken met behulp van telefoonnummer en e-mailadres.</li><li>Voeg betaalmethode toe.</li><li>Upload een kopie van je rijbewijs, ID of paspoort om je leeftijd te bevestigen. Je moet minstens 18 jaar zijn om met een Dott-fiets te rijden.</li></ol></div> </div> </details> </div> </div> </article> </div> <div class="field__item"> <article lang="nl" class="node node--type-faq-item node--view-mode-default"> <div class="node--content"> <div class="field field--name-field-faq field--type-faqfield field--label-hidden field__item"> <details class="faq-item" property="mainEntity" typeof="Question"> <summary property="name">Waar vind ik beschikbare fietsen?</summary> <div property="acceptedAnswer" typeof="Answer" class="faq-item--content"> <div property="text"><ol><li><span lang="NL"></span><span lang="NL">Open de Dott app.</span></li><li><span lang="NL-NL">Zoom in en uit op de beschikbare kaart om te zien waar de dichtstbijzijnde Dott is geparkeerd.</span></li><li><span lang="NL-NL">Kan je de Dott niet vinden? Klik in de app op ‘rinkelen’ en volg het geluid om je fiets snel terug te vinden. </span><span> </span></li></ol></div> </div> </details> </div> </div> </article> </div> <div class="field__item"> <article lang="nl" class="node node--type-faq-item node--view-mode-default"> <div class="node--content"> <div class="field field--name-field-faq field--type-faqfield field--label-hidden field__item"> <details class="faq-item" property="mainEntity" typeof="Question"> <summary property="name">Mag ik overal fietsen?</summary> <div property="acceptedAnswer" typeof="Answer" class="faq-item--content"> <div property="text"><p>In sommige zones gelden beperkingen: </p><ul><li>Rode zone: niet rijden of parkeren</li><li>Gele zone: automatische verlaging van snelheid</li><li>Grijze zone: niet parkeren</li></ul><p><span lang="NL-BE">Deze zones zijn zichtbaar op de kaart dus check vooraf waar je ze in de stad kan tegenkomen. </span><span> </span></p></div> </div> </details> </div> </div> </article> </div> <div class="field__item"> <article lang="nl" class="node node--type-faq-item node--view-mode-default"> <div class="node--content"> <div class="field field--name-field-faq field--type-faqfield field--label-hidden field__item"> <details class="faq-item" property="mainEntity" typeof="Question"> <summary property="name">Hoe start ik een fietsrit?</summary> <div property="acceptedAnswer" typeof="Answer" class="faq-item--content"> <div property="text"><p>Je fietsrit kan je starten door de QR-code op de bovenkant van de fiets te s<span lang="NL">cannen of handmatig in te voeren. Tik op ‘ontgrendelen’ en ‘rit starten’ om op weg te gaan.</span></p><p>Tip: om een fiets te vinden en deze te ontgrendelen, heb je een internetverbinding nodig.</p></div> </div> </details> </div> </div> </article> </div> <div class="field__item"> <article lang="nl" class="node node--type-faq-item node--view-mode-default"> <div class="node--content"> <div class="field field--name-field-faq field--type-faqfield field--label-hidden field__item"> <details class="faq-item" property="mainEntity" typeof="Question"> <summary property="name">Hoe beëindig ik een fietsrit?</summary> <div property="acceptedAnswer" typeof="Answer" class="faq-item--content"> <div property="text"><p><span lang="NL-BE">Geparkeerd? Klik dan op ‘Stop rit’ in de app. Belangrijk: op sommige fietsen</span><span lang="NL-NL"> moet je handmatig het achterwiel op slot zetten. Trek de pen uit de achterkant van het spatbord en duw de pen vervolgens in het wielslot aan de zijkant. Klik gehoord? Dan is alles in orde! </span><span> </span></p><p><span lang="NL-NL">Tip: om een fietsrit te beëindigen heb je een internetverbinding nodig. </span><span> </span></p></div> </div> </details> </div> </div> </article> </div> <div class="field__item"> <article lang="nl" class="node node--type-faq-item node--view-mode-default"> <div class="node--content"> <div class="field field--name-field-faq field--type-faqfield field--label-hidden field__item"> <details class="faq-item" property="mainEntity" typeof="Question"> <summary property="name">Kan ik mijn rit pauzeren?</summary> <div property="acceptedAnswer" typeof="Answer" class="faq-item--content"> <div property="text"><p><span lang="NL-BE">Je kan de rit tot 60 minuten pauzeren door op de 'Pauzeren' knop te drukken in de app. Het standaardtarief per minuut blijft wel van toepassing. </span><span lang="NL-NL">Tik op ‘Doorgaan met rijden’ om weer verder te gaan met je rit.</span><span> </span></p></div> </div> </details> </div> </div> </article> </div> <div class="field__item"> <article lang="nl" class="node node--type-faq-item node--view-mode-default"> <div class="node--content"> <div class="field field--name-field-faq field--type-faqfield field--label-hidden field__item"> <details class="faq-item" property="mainEntity" typeof="Question"> <summary property="name">Welke betaalmethodes kan ik gebruiken?</summary> <div property="acceptedAnswer" typeof="Answer" class="faq-item--content"> <div property="text"><ul><li>Visa</li><li>Mastercard</li><li>Maestro</li><li>American Express</li><li>Carte Bancaire</li><li>Diners</li><li>Discover</li><li>Bancontact</li></ul></div> </div> </details> </div> </div> </article> </div> <div class="field__item"> <article lang="nl" class="node node--type-faq-item node--view-mode-default"> <div class="node--content"> <div class="field field--name-field-faq field--type-faqfield field--label-hidden field__item"> <details class="faq-item" property="mainEntity" typeof="Question"> <summary property="name">Wat is een Dott pas?</summary> <div property="acceptedAnswer" typeof="Answer" class="faq-item--content"> <div property="text"><p><span>Plan je heel wat te fietsen tijdens je citytrip in Gent? Dan kan een Dott pas interessant voor je zijn. Zo betaal je niet langer per rit en geniet je van een gereduceerde prijs. Er zijn verschillende formules beschikbaar in de app.</span></p></div> </div> </details> </div> </div> </article> </div> </div> </div> </div> " pois.
• 12493 articleBody "Not brought your bike and prefer electric pedal power? In Ghent, you can easily rent an e-bike from Dott to get around the city. Download the app via the App Store (Apple) or Google Play Store (Android) and kick off your bike trip through the city right away. <div class="paragraph paragraph--type--text paragraph--view-mode--full"> <div class="paragraph--content"> <div class="text-formatted field field--name-field-text field--type-text-long field--label-hidden field__item"><p><span lang="EN-GB">Dott bikes are easily recognised by their striking blue frame with red wheels. Can't directly spot an available bike? Thanks to the Dott app, you immediately know how far you are from the closest bikes, and you can head straight there. Planning a long ride? The app also shows you how much battery percentage is left on the available bikes, so you are sure to choose one with sufficient range. </span><span> </span></p><p><span lang="EN-GB">The rental of Dott bike is calculated per minute and continues until you end your ride.  You also pay a start charge to unlock the bike, unless you are using a Dott pass. </span><span> </span></p><p><span lang="EN-GB"><strong>Tip:</strong> In company? You can rent several bikes with one account</span><span> </span></p><p><span lang="EN-GB"><strong>Please note: To start your ride, you must always upload a minimum amount. It is not enough just to connect your payment card.</strong></span><span> </span></p></div> </div> </div> <div class="paragraph paragraph--type--image paragraph--view-mode--full"> <figure> <div class="field field--name-field-media-image field--type-entity-reference field--label-hidden field__item"> <div> <div class="field field--name-field-media-image field--type-image-with-copyright field--label-hidden field__item"> <img loading="lazy" data-copyright="©VisitGent" title="©VisitGent" src="/sites/default/files/styles/paragraph_image/public/media/img/2025-03/Map%20Dott.jpg?itok=s1fNI8PJ" width="330" height="480" alt="A directory of the area where you can borrow a Dott" class="image-style-paragraph-image" loading="lazy" /> </div> </div> </div> <figcaption> <div class="field field--name-field-image-caption field--type-string field--label-hidden field__item"> Rental zone </div> </figcaption> </figure> </div> <div class="paragraph paragraph--type--faq paragraph--view-mode--full"> <div class="paragraph--content"> <div class="field field--name-field-heading field--type-heading field--label-hidden field__item"><h2>FAQ</h2> </div> <div class="field field--name-field-faq-items field--type-entity-reference field--label-hidden field__items"> <div class="field__item"> <article class="node node--type-faq-item node--view-mode-default"> <div class="node--content"> <div class="field field--name-field-faq field--type-faqfield field--label-hidden field__item"> <details class="faq-item" property="mainEntity" typeof="Question"> <summary property="name">How can I download the app?</summary> <div property="acceptedAnswer" typeof="Answer" class="faq-item--content"> <div property="text"><ol><li>Download Dott app in Apple Store or Google Play Store.</li><li>Create an account using a telephone number and e-mail address.</li><li>Add payment method.</li><li>Upload a copy of your driving licence, ID or passport in order to confirm your age. You must be at least 18 years old to ride a Dott bike.</li></ol></div> </div> </details> </div> </div> </article> </div> <div class="field__item"> <article class="node node--type-faq-item node--view-mode-default"> <div class="node--content"> <div class="field field--name-field-faq field--type-faqfield field--label-hidden field__item"> <details class="faq-item" property="mainEntity" typeof="Question"> <summary property="name">Where do I find available bikes?</summary> <div property="acceptedAnswer" typeof="Answer" class="faq-item--content"> <div property="text"><ol><li><span lang="NL"></span>Open Dott app.</li><li>Zoom in and out on the available map to see where the closest Dott is parked.</li><li>Can't find the Dott? Click 'ring' in the app and follow the sound to quickly find your bike.</li></ol></div> </div> </details> </div> </div> </article> </div> <div class="field__item"> <article class="node node--type-faq-item node--view-mode-default"> <div class="node--content"> <div class="field field--name-field-faq field--type-faqfield field--label-hidden field__item"> <details class="faq-item" property="mainEntity" typeof="Question"> <summary property="name">Can I cycle wherever I like?</summary> <div property="acceptedAnswer" typeof="Answer" class="faq-item--content"> <div property="text"><p>In some zones restrictions apply:</p><ul><li>Red zone: no cycling or parking</li><li>Yellow zone: automatic lowering of speed</li><li>Grey zone: no parking</li></ul><p>These zones are clearly marked on the map in the app</p></div> </div> </details> </div> </div> </article> </div> <div class="field__item"> <article class="node node--type-faq-item node--view-mode-default"> <div class="node--content"> <div class="field field--name-field-faq field--type-faqfield field--label-hidden field__item"> <details class="faq-item" property="mainEntity" typeof="Question"> <summary property="name">How do I initiate a bike ride?</summary> <div property="acceptedAnswer" typeof="Answer" class="faq-item--content"> <div property="text"><p>You can start your bike ride by scanning or manually entering the QR code shown on top of the bike. Click ‘unlock’ and ‘start ride’ to set off.</p><p>Tip: to find a bike and unlock it, you need an internet connection.</p></div> </div> </details> </div> </div> </article> </div> <div class="field__item"> <article class="node node--type-faq-item node--view-mode-default"> <div class="node--content"> <div class="field field--name-field-faq field--type-faqfield field--label-hidden field__item"> <details class="faq-item" property="mainEntity" typeof="Question"> <summary property="name">How do I end a bike ride?</summary> <div property="acceptedAnswer" typeof="Answer" class="faq-item--content"> <div property="text"><p><span lang="EN-GB">Parked? Then click ‘Stop ride’ in the app. Important: on some bikes you need to manually lock the back wheel. Pull out the pin from the back of the mudguard, then push the pin into the wheel lock on the side. Heard a click? Then everything's fine! </span><span> </span></p><p><span lang="EN-GB">Tip: to end a bike trip, you need an internet connection. </span><span> </span></p></div> </div> </details> </div> </div> </article> </div> <div class="field__item"> <article class="node node--type-faq-item node--view-mode-default"> <div class="node--content"> <div class="field field--name-field-faq field--type-faqfield field--label-hidden field__item"> <details class="faq-item" property="mainEntity" typeof="Question"> <summary property="name">Can I pause my ride?</summary> <div property="acceptedAnswer" typeof="Answer" class="faq-item--content"> <div property="text"><p><span lang="EN-GB">You can pause the ride for up to 60 minutes by pressing the 'Pause' button in the app. The standard rate per minute does continue. Click ‘Continue ride’ to set off again.</span><span> </span></p></div> </div> </details> </div> </div> </article> </div> <div class="field__item"> <article class="node node--type-faq-item node--view-mode-default"> <div class="node--content"> <div class="field field--name-field-faq field--type-faqfield field--label-hidden field__item"> <details class="faq-item" property="mainEntity" typeof="Question"> <summary property="name">Which payment methods can I use?</summary> <div property="acceptedAnswer" typeof="Answer" class="faq-item--content"> <div property="text"><ul><li>Visa</li><li>Mastercard</li><li>Maestro</li><li>American Express</li><li>Carte Bancaire</li><li>Diners</li><li>Discover</li><li>Bancontact</li></ul></div> </div> </details> </div> </div> </article> </div> <div class="field__item"> <article class="node node--type-faq-item node--view-mode-default"> <div class="node--content"> <div class="field field--name-field-faq field--type-faqfield field--label-hidden field__item"> <details class="faq-item" property="mainEntity" typeof="Question"> <summary property="name">What is a Dott pass?</summary> <div property="acceptedAnswer" typeof="Answer" class="faq-item--content"> <div property="text"><p><span>Are you planning to do lots of cycling during your city trip in Ghent? Then a Dott pass may interest you, as you will no longer pay per ride and you can benefit from a discounted rate. Different deals are available in the app.</span></p></div> </div> </details> </div> </div> </article> </div> </div> </div> </div> " pois.
• 12493 articleBody "Vous n'avez pas de vélo à portée de main et vous préférez les modèles électriques ? À Gand, Dott vous propose de louer facilement des vélos électriques pour vous déplacer en ville. Téléchargez l'application via l'App Store (Apple) ou Google Play Store (Android) et commencez immédiatement votre visite de la ville à vélo. <div class="paragraph paragraph--type--text paragraph--view-mode--full"> <div class="paragraph--content"> <div class="text-formatted field field--name-field-text field--type-text-long field--label-hidden field__item"><p lang="NL-NL"><span>Les vélos Dott sont directement reconnaissables à leur cadre bleu étonnant et à leurs roues rouges. Aucun vélo n'est disponible immédiatement ? Grâce à l'application Dott, vous savez instantanément à quelle distance se trouvent les vélos les plus proches de vous. Vous pouvez donc vous diriger directement vers votre cible. Vous prévoyez un trajet plus long ? L'application affiche également le pourcentage de batterie des vélos disponibles, ce qui vous permet de choisir un vélo dont l'autonomie est suffisante.</span></p><p lang="NL-NL"><span><strong>Conseil : En groupe ? Vous pouvez louer plusieurs vélos avec un seul compte</strong></span></p><p><span>Le prix de location d'un vélo Dott est calculé à la minute et s'applique jusqu'à la fin de votre trajet. Par ailleurs, vous devez également payer un forfait de départ pour déverrouiller le vélo, à moins que vous n'utilisiez un pass Dott.</span></p><p><span><strong>Attention : pour commencer votre trajet, vous devez toujours charger un montant minimum. Il ne suffit pas d'associer votre carte de paiement.</strong></span></p></div> </div> </div> <div class="paragraph paragraph--type--image paragraph--view-mode--full"> <figure> <div class="field field--name-field-media-image field--type-entity-reference field--label-hidden field__item"> <div> <div class="field field--name-field-media-image field--type-image-with-copyright field--label-hidden field__item"> <img loading="lazy" data-copyright="©VisitGent" title="©VisitGent" src="/sites/default/files/styles/paragraph_image/public/media/img/2025-03/Map%20Dott.jpg?itok=s1fNI8PJ" width="330" height="480" alt="Un répertoire de la zone où vous pouvez emprunter un Dott" class="image-style-paragraph-image" loading="lazy" /> </div> </div> </div> <figcaption> <div class="field field--name-field-image-caption field--type-string field--label-hidden field__item">Zone de prêt</div> </figcaption> </figure> </div> <div class="paragraph paragraph--type--faq paragraph--view-mode--full"> <div class="paragraph--content"> <div class="field field--name-field-heading field--type-heading field--label-hidden field__item"><h2>FAQ</h2> </div> <div class="field field--name-field-faq-items field--type-entity-reference field--label-hidden field__items"> <div class="field__item"> <article lang="fr" class="node node--type-faq-item node--view-mode-default"> <div class="node--content"> <div class="field field--name-field-faq field--type-faqfield field--label-hidden field__item"> <details class="faq-item" property="mainEntity" typeof="Question"> <summary property="name">Comment télécharger l'application ?</summary> <div property="acceptedAnswer" typeof="Answer" class="faq-item--content"> <div property="text"><ol><li>Téléchargez l'application Dott sur l'Apple Store ou le Google Play Store.</li><li>Créer un compte en utilisant le numéro de téléphone et d'une adresse e-mail.</li><li>Ajoutez une méthode de paiement.</li><li>Téléchargez une copie de votre permis de conduire, de votre carte d'identité ou de votre passeport pour confirmer votre âge. Vous devez être âgé d'au moins 18 ans pour conduire un vélo Dott.</li></ol></div> </div> </details> </div> </div> </article> </div> <div class="field__item"> <article lang="fr" class="node node--type-faq-item node--view-mode-default"> <div class="node--content"> <div class="field field--name-field-faq field--type-faqfield field--label-hidden field__item"> <details class="faq-item" property="mainEntity" typeof="Question"> <summary property="name">Où puis-je trouver des vélos disponibles ?</summary> <div property="acceptedAnswer" typeof="Answer" class="faq-item--content"> <div property="text"><ol><li><span lang="NL"></span>Ouvrez l'application Dott.</li><li>Zoomez sur la carte disponible pour voir où est garé le vélo Dott le plus proche.</li><li>Vous ne trouvez pas le vélo Dott ? Dans l'application, cliquez sur « sonnerie » et suivez le son pour trouver rapidement votre vélo.</li></ol></div> </div> </details> </div> </div> </article> </div> <div class="field__item"> <article lang="fr" class="node node--type-faq-item node--view-mode-default"> <div class="node--content"> <div class="field field--name-field-faq field--type-faqfield field--label-hidden field__item"> <details class="faq-item" property="mainEntity" typeof="Question"> <summary property="name">Puis-je faire du vélo n'importe où ?</summary> <div property="acceptedAnswer" typeof="Answer" class="faq-item--content"> <div property="text"><p>Des restrictions s'appliquent dans certaines zones :</p><ul><li>Zone rouge : interdiction de rouler ou de stationner</li><li>Zone jaune : réduction automatique de la vitesse</li><li>Zone grise : interdiction de stationnement</li></ul><p>Ces zones sont clairement indiquées sur la carte dans l'application.</p></div> </div> </details> </div> </div> </article> </div> <div class="field__item"> <article lang="fr" class="node node--type-faq-item node--view-mode-default"> <div class="node--content"> <div class="field field--name-field-faq field--type-faqfield field--label-hidden field__item"> <details class="faq-item" property="mainEntity" typeof="Question"> <summary property="name">Comment commencer une balade à vélo ?</summary> <div property="acceptedAnswer" typeof="Answer" class="faq-item--content"> <div property="text"><p>Commencez votre balade à vélo en scannant le code QR situé sur le dessus du vélo ou en le saisissant manuellement. Appuyez sur « déverrouiller » et « démarrer » pour commencer à rouler.</p><p>Conseil : pour trouver un vélo et le déverrouiller, vous devez disposer d'une connexion Internet.</p></div> </div> </details> </div> </div> </article> </div> <div class="field__item"> <article lang="fr" class="node node--type-faq-item node--view-mode-default"> <div class="node--content"> <div class="field field--name-field-faq field--type-faqfield field--label-hidden field__item"> <details class="faq-item" property="mainEntity" typeof="Question"> <summary property="name">Comment terminer une balade à vélo ?</summary> <div property="acceptedAnswer" typeof="Answer" class="faq-item--content"> <div property="text"><p><span lang="FR-FR">Votre vélo est garé ? Cliquez sur « Arrêter le trajet » dans l'application. Important : sur certains vélos, vous devez verrouiller manuellement la roue arrière. Tirez la goupille de l'arrière du garde-boue, puis poussez la goupille dans la serrure de roue sur le côté. Vous avez entendu clic ? Dans ce cas, tout est en ordre ! </span><span> </span></p><p><span lang="FR-FR">Conseil : pour terminer une balade à vélo, vous avez besoin d'une connexion internet. </span><span> </span></p></div> </div> </details> </div> </div> </article> </div> <div class="field__item"> <article lang="fr" class="node node--type-faq-item node--view-mode-default"> <div class="node--content"> <div class="field field--name-field-faq field--type-faqfield field--label-hidden field__item"> <details class="faq-item" property="mainEntity" typeof="Question"> <summary property="name">Puis-je interrompre mon trajet ?</summary> <div property="acceptedAnswer" typeof="Answer" class="faq-item--content"> <div property="text"><p><span lang="FR-FR">Vous pouvez interrompre votre trajet pendant 60 minutes en appuyant sur le bouton « Pause » dans l'application. Cependant, le tarif standard par minute s'applique toujours. Appuyez sur « Continuer à rouler » pour reprendre votre trajet.</span><span> </span></p></div> </div> </details> </div> </div> </article> </div> <div class="field__item"> <article lang="fr" class="node node--type-faq-item node--view-mode-default"> <div class="node--content"> <div class="field field--name-field-faq field--type-faqfield field--label-hidden field__item"> <details class="faq-item" property="mainEntity" typeof="Question"> <summary property="name">Quels moyens de paiement puis-je utiliser ?</summary> <div property="acceptedAnswer" typeof="Answer" class="faq-item--content"> <div property="text"><ul><li><span lang="NL-BE">Visa</span><span> </span></li><li><span lang="NL-BE">Carte Mastercard</span><span> </span></li><li><span lang="NL-BE">Maestro</span><span> </span></li><li><span lang="NL-BE">American Express</span><span> </span></li><li><span lang="NL-BE">Carte Bancaire</span><span> </span></li><li><span lang="NL-BE">Dîners</span><span> </span></li><li><span lang="NL-BE">Discover</span><span> </span></li><li><span lang="NL-BE">Bancontact</span><span> </span></li></ul></div> </div> </details> </div> </div> </article> </div> <div class="field__item"> <article lang="fr" class="node node--type-faq-item node--view-mode-default"> <div class="node--content"> <div class="field field--name-field-faq field--type-faqfield field--label-hidden field__item"> <details class="faq-item" property="mainEntity" typeof="Question"> <summary property="name">Qu'est-ce qu'un pass Dott ?</summary> <div property="acceptedAnswer" typeof="Answer" class="faq-item--content"> <div property="text"><p><span>Vous prévoyez de nombreux déplacements en vélo pendant votre séjour à Gand ? Dans ce cas, un pass Dott peut être intéressant. Ainsi, vous ne payez plus par trajet et vous bénéficiez d'un prix réduit. Différentes formules sont disponibles dans l'application.</span></p></div> </div> </details> </div> </div> </article> </div> </div> </div> </div> " pois.
• 12493 articleBody "Kein Fahrrad dabei und eine Vorliebe für E-Bikes? In Gent können Sie bei Dott problemlos ein E-Bike mieten, das Sie durch die Stadt bringt. Laden Sie die App über den App Store (Apple) oder den Google Play Store (Android) herunter, um die Stadt im Nu per Fahrrad zu erkunden. <div class="paragraph paragraph--type--text paragraph--view-mode--full"> <div class="paragraph--content"> <div class="text-formatted field field--name-field-text field--type-text-long field--label-hidden field__item"><p><span lang="DE-DE">Die Dott-Fahrräder sind an ihrem auffälligen blauen Rahmen und den roten Rädern zu erkennen. Sehen Sie nicht gleich ein verfügbares Fahrrad? Dank der Dott-App wissen Sie sofort, wie weit die nächsten Fahrräder von Ihnen entfernt sind –und können direkt darauf zusteuern. Planen Sie eine längere Fahrt? Die App zeigt auch den Akkustand der verfügbaren E-Bikes an, damit Sie immer ein Fahrrad mit ausreichender Reichweite wählen. </span><span> </span></p><p><span lang="DE-DE">Der Mietpreis eines Dott-Fahrrads wird pro Minute berechnet und zwar so lange, bis Sie die Fahrt beenden. Sie zahlen auch eine Startgebühr für das Entsperren des Fahrrads, es sei denn, Sie verwenden einen Dott-Pass. </span><span> </span></p><p><span lang="DE-DE"><strong>Tipp:</strong> In Gesellschaft? Mit einem einzigen Konto können Sie mehrere Fahrräder mieten.</span><span> </span></p><p><span lang="DE-DE"><strong>Achtung: Um eine Fahrt zu beginnen, müssen Sie immer einen Mindestbetrag aufladen. Es reicht nicht aus, Ihre Zahlungskarte anzugeben.</strong></span><span> </span></p></div> </div> </div> <div class="paragraph paragraph--type--image paragraph--view-mode--full"> <figure> <div class="field field--name-field-media-image field--type-entity-reference field--label-hidden field__item"> <div> <div class="field field--name-field-media-image field--type-image-with-copyright field--label-hidden field__item"> <img loading="lazy" data-copyright="©VisitGent" title="©VisitGent" src="/sites/default/files/styles/paragraph_image/public/media/img/2025-03/Map%20Dott.jpg?itok=s1fNI8PJ" width="330" height="480" alt="Ein Verzeichnis der Zonen, in denen Sie einen Dott ausleihen können" class="image-style-paragraph-image" loading="lazy" /> </div> </div> </div> <figcaption> <div class="field field--name-field-image-caption field--type-string field--label-hidden field__item">Ausleihzone </div> </figcaption> </figure> </div> <div class="paragraph paragraph--type--faq paragraph--view-mode--full"> <div class="paragraph--content"> <div class="field field--name-field-heading field--type-heading field--label-hidden field__item"><h2>FAQ</h2> </div> <div class="field field--name-field-faq-items field--type-entity-reference field--label-hidden field__items"> <div class="field__item"> <article lang="de" class="node node--type-faq-item node--view-mode-default"> <div class="node--content"> <div class="field field--name-field-faq field--type-faqfield field--label-hidden field__item"> <details class="faq-item" property="mainEntity" typeof="Question"> <summary property="name">Wo kann ich die App herunterladen?</summary> <div property="acceptedAnswer" typeof="Answer" class="faq-item--content"> <div property="text"><ol><li>Laden Sie die Dott-App aus dem Apple Store oder dem Google Play Store herunter.</li><li>Erstellen Sie ein Konto mit Ihrer Telefonnummer und E-Mail-Adresse.</li><li>Fügen Sie eine Zahlungsmethode hinzu.</li><li>Laden Sie eine Kopie Ihres Führerscheins, Personalausweises oder Reisepasses hoch, um Ihr Alter zu bestätigen. Sie müssen mindestens 18 Jahre alt sein, um ein Dott-Fahrrad zu nutzen.</li></ol></div> </div> </details> </div> </div> </article> </div> <div class="field__item"> <article lang="de" class="node node--type-faq-item node--view-mode-default"> <div class="node--content"> <div class="field field--name-field-faq field--type-faqfield field--label-hidden field__item"> <details class="faq-item" property="mainEntity" typeof="Question"> <summary property="name">Wo finde ich verfügbare Fahrräder?</summary> <div property="acceptedAnswer" typeof="Answer" class="faq-item--content"> <div property="text"><ol><li><span lang="NL"></span>Öffnen Sie die Dott-App.</li><li>Vergrößern und verkleinern Sie die Karte, um ein verfügbares Dott-Fahrrad in Ihrer Nähe zu finden.</li><li>Sie können das Dott-Fahrrad nicht finden? Klicken Sie in der App auf „Klingeln“ und folgen Sie dem Ton, um Ihr Fahrrad schnell zu finden.</li></ol></div> </div> </details> </div> </div> </article> </div> <div class="field__item"> <article lang="de" class="node node--type-faq-item node--view-mode-default"> <div class="node--content"> <div class="field field--name-field-faq field--type-faqfield field--label-hidden field__item"> <details class="faq-item" property="mainEntity" typeof="Question"> <summary property="name">Darf ich überall fahren?</summary> <div property="acceptedAnswer" typeof="Answer" class="faq-item--content"> <div property="text"><p>In einigen Zonen gelten Einschränkungen:</p><ul><li>Rote Zone: Fahr- und Parkverbot</li><li>Gelbe Zone: automatische Geschwindigkeitsreduzierung</li><li>Graue Zone: Parkverbot</li></ul><p>Diese Zonen sind auf der Karte in der App deutlich eingezeichnet.</p></div> </div> </details> </div> </div> </article> </div> <div class="field__item"> <article lang="de" class="node node--type-faq-item node--view-mode-default"> <div class="node--content"> <div class="field field--name-field-faq field--type-faqfield field--label-hidden field__item"> <details class="faq-item" property="mainEntity" typeof="Question"> <summary property="name">Wie starte ich eine Fahrt?</summary> <div property="acceptedAnswer" typeof="Answer" class="faq-item--content"> <div property="text"><p>Sie können Ihre Fahrt starten, indem Sie den QR-Code oben auf dem Fahrrad scannen oder ihn manuell eingeben. Tippen Sie auf „Entsperren“ und „Fahrt beginnen“, um loszufahren.</p><p>Tipp: Sie benötigen eine Internetverbindung, um ein Fahrrad zu finden und es zu entsperren.</p></div> </div> </details> </div> </div> </article> </div> <div class="field__item"> <article lang="de" class="node node--type-faq-item node--view-mode-default"> <div class="node--content"> <div class="field field--name-field-faq field--type-faqfield field--label-hidden field__item"> <details class="faq-item" property="mainEntity" typeof="Question"> <summary property="name">Wie beende ich eine Fahrt?</summary> <div property="acceptedAnswer" typeof="Answer" class="faq-item--content"> <div property="text"><p><span lang="DE-DE">Nach dem Abstellen klicken Sie in der App auf „Fahrt beenden“. Wichtig: Bei manchen Fahrrädern müssen Sie das Hinterrad manuell sperren. Ziehen Sie den Stift hinten am Schutzblech heraus und schieben Sie ihn in die seitliche Radsicherung. Wenn Sie ein Einrasten hören, hat es geklappt! </span><span> </span></p><p><span lang="DE-DE">Tipp: Um eine Fahrt zu beenden, benötigen Sie eine Internetverbindung. </span><span> </span></p></div> </div> </details> </div> </div> </article> </div> <div class="field__item"> <article lang="de" class="node node--type-faq-item node--view-mode-default"> <div class="node--content"> <div class="field field--name-field-faq field--type-faqfield field--label-hidden field__item"> <details class="faq-item" property="mainEntity" typeof="Question"> <summary property="name">Kann ich meine Fahrt unterbrechen?</summary> <div property="acceptedAnswer" typeof="Answer" class="faq-item--content"> <div property="text"><p><span lang="DE-DE">Sie können die Fahrt für bis zu 60 Minuten unterbrechen, indem Sie in der App auf „Pause“ drücken. Es gilt jedoch weiterhin der normale Preis pro Minute. Tippen Sie auf „Weiterfahren“, um Ihre Fahrt fortzusetzen.</span><span> </span></p></div> </div> </details> </div> </div> </article> </div> <div class="field__item"> <article lang="de" class="node node--type-faq-item node--view-mode-default"> <div class="node--content"> <div class="field field--name-field-faq field--type-faqfield field--label-hidden field__item"> <details class="faq-item" property="mainEntity" typeof="Question"> <summary property="name">Welche Zahlungsmethoden kann ich verwenden? V</summary> <div property="acceptedAnswer" typeof="Answer" class="faq-item--content"> <div property="text"><ul><li>Visa</li><li>Mastercard</li><li>Maestro</li><li>American Express</li><li>Carte Bancaire</li><li>Diners</li><li>Discover</li><li>Bancontact</li></ul></div> </div> </details> </div> </div> </article> </div> <div class="field__item"> <article lang="de" class="node node--type-faq-item node--view-mode-default"> <div class="node--content"> <div class="field field--name-field-faq field--type-faqfield field--label-hidden field__item"> <details class="faq-item" property="mainEntity" typeof="Question"> <summary property="name">Was ist ein Dott-Pass?</summary> <div property="acceptedAnswer" typeof="Answer" class="faq-item--content"> <div property="text"><p><span>Haben Sie vor, auf Ihrem Citytrip nach Gent viel zu radeln? Dann könnte ein Dott-Pass vorteilhaft sein. Damit zahlen Sie nicht mehr pro Fahrt und profitieren von einem günstigeren Preis. Es sind verschiedene Angebote in der App verfügbar.</span></p></div> </div> </details> </div> </div> </article> </div> </div> </div> </div> " pois.
• 12493 articleBody "¿No lleva bici y prefiere las eléctricas? En Gante, puede alquilar fácilmente una bici eléctrica en Dott para moverse por la ciudad. Descárguese la aplicación a través de App Store (Apple) o Google Play Store (Android) y empiece ya a recorrer en bici la ciudad. <div class="paragraph paragraph--type--text paragraph--view-mode--full"> <div class="paragraph--content"> <div class="text-formatted field field--name-field-text field--type-text-long field--label-hidden field__item"><p><span lang="ES-ES">Reconocerá las bicicletas Dott al instante por su llamativo cuadro azul y ruedas rojas. ¿No aparece ninguna bici disponible cerca? Gracias a la app de Dott, sabrá al instante a qué distancia se encuentran las bicis más cercanas y podrá dirigirse directamente a ellas. ¿Planea un recorrido más largo? La aplicación también muestra la carga de la batería de las bicis disponibles, para que siempre elija una con suficiente autonomía.</span><span> </span></p><p><span lang="ES-ES">El precio de alquiler de una bicicleta Dott se calcula por minuto y el contador sigue hasta que usted interrumpa el trayecto. También deberá pagar una tasa inicial para desbloquear la bici, a menos que utilice un pase Dott. </span><span> </span></p><p><span lang="ES-ES"><strong>Consejo:</strong> ¿En compañía? Puede alquilar varias bicicletas con una sola cuenta.</span><span> </span></p><p><span lang="ES-ES"><strong>Tenga en cuenta: para iniciar su viaje, siempre deberá cargar una cantidad mínima. No basta con vincular su tarjeta de pago.</strong></span><span> </span></p></div> </div> </div> <div class="paragraph paragraph--type--image paragraph--view-mode--full"> <figure> <div class="field field--name-field-media-image field--type-entity-reference field--label-hidden field__item"> <div> <div class="field field--name-field-media-image field--type-image-with-copyright field--label-hidden field__item"> <img loading="lazy" data-copyright="©VisitGent" title="©VisitGent" src="/sites/default/files/styles/paragraph_image/public/media/img/2025-03/Map%20Dott.jpg?itok=s1fNI8PJ" width="330" height="480" alt="Un directorio de la zona donde puede tomar prestado un Dott" class="image-style-paragraph-image" loading="lazy" /> </div> </div> </div> <figcaption> <div class="field field--name-field-image-caption field--type-string field--label-hidden field__item">Zona de alquiler </div> </figcaption> </figure> </div> <div class="paragraph paragraph--type--faq paragraph--view-mode--full"> <div class="paragraph--content"> <div class="field field--name-field-heading field--type-heading field--label-hidden field__item"><h2>Preguntas frecuentes </h2> </div> <div class="field field--name-field-faq-items field--type-entity-reference field--label-hidden field__items"> <div class="field__item"> <article lang="es" class="node node--type-faq-item node--view-mode-default"> <div class="node--content"> <div class="field field--name-field-faq field--type-faqfield field--label-hidden field__item"> <details class="faq-item" property="mainEntity" typeof="Question"> <summary property="name">¿Cómo puedo descargar la aplicación?</summary> <div property="acceptedAnswer" typeof="Answer" class="faq-item--content"> <div property="text"><ol><li>Descargue la aplicación de Dott desde Apple Store o Google Play Store.</li><li>Cree una cuenta rellenando su número de teléfono y su dirección de correo electrónico.</li><li>Añada un método de pago.</li><li>Suba una copia de su carné de conducir, DNI o pasaporte para confirmar su edad. Debe tener al menos 18 años para conducir una bicicleta Dott.</li></ol></div> </div> </details> </div> </div> </article> </div> <div class="field__item"> <article lang="es" class="node node--type-faq-item node--view-mode-default"> <div class="node--content"> <div class="field field--name-field-faq field--type-faqfield field--label-hidden field__item"> <details class="faq-item" property="mainEntity" typeof="Question"> <summary property="name">¿Dónde puedo encontrar bicicletas disponibles?</summary> <div property="acceptedAnswer" typeof="Answer" class="faq-item--content"> <div property="text"><ol><li>Abra la aplicación de Dott.</li><li>Amplíe o reduzca el mapa que aparece para ver dónde está aparcada la bici Dott más cercana.</li><li>¿No encuentra la bici Dott? En la aplicación, haga clic en «timbre» y siga el sonido para encontrar rápidamente su bicicleta.</li></ol></div> </div> </details> </div> </div> </article> </div> <div class="field__item"> <article lang="es" class="node node--type-faq-item node--view-mode-default"> <div class="node--content"> <div class="field field--name-field-faq field--type-faqfield field--label-hidden field__item"> <details class="faq-item" property="mainEntity" typeof="Question"> <summary property="name">¿Puedo ir a cualquier sitio en bici?</summary> <div property="acceptedAnswer" typeof="Answer" class="faq-item--content"> <div property="text"><p>Se aplican restricciones en algunas zonas:</p><ul><li>Zona roja: prohibido circular y aparcar</li><li>Zona amarilla: reducción automática de la velocidad</li><li>Zona gris: prohibido aparcar</li></ul><p>Estas zonas están claramente marcadas en el mapa de la aplicación.</p></div> </div> </details> </div> </div> </article> </div> <div class="field__item"> <article lang="es" class="node node--type-faq-item node--view-mode-default"> <div class="node--content"> <div class="field field--name-field-faq field--type-faqfield field--label-hidden field__item"> <details class="faq-item" property="mainEntity" typeof="Question"> <summary property="name">¿Cómo puedo comenzar mi paseo en bici?</summary> <div property="acceptedAnswer" typeof="Answer" class="faq-item--content"> <div property="text"><p>Puede iniciar su recorrido en bici escaneando el código QR en la parte superior de la bicicleta o introduciéndolo a mano. Pulse «desbloquear» e «iniciar viaje» para ponerse en marcha.</p><p>Consejo: necesita una conexión a internet para encontrar y desbloquear una bicicleta.</p></div> </div> </details> </div> </div> </article> </div> <div class="field__item"> <article lang="es" class="node node--type-faq-item node--view-mode-default"> <div class="node--content"> <div class="field field--name-field-faq field--type-faqfield field--label-hidden field__item"> <details class="faq-item" property="mainEntity" typeof="Question"> <summary property="name">¿Cómo puedo terminar mi paseo en bici?</summary> <div property="acceptedAnswer" typeof="Answer" class="faq-item--content"> <div property="text"><p><span lang="ES-ES">¿Ha aparcado? Pues pulse «Detener viaje» en la aplicación. Importante: en algunas bicicletas, es necesario bloquear manualmente la rueda trasera. Extraiga el pasador de la parte posterior del guardabarros y, a continuación, introdúzcalo en el cierre lateral de la rueda. ¿Ha oído el clic? ¡Pues ya ha bloqueado la bici! </span><span> </span></p><p><span lang="ES-ES">Consejo: para terminar un paseo en bici, necesita conexión a Internet. </span><span> </span></p></div> </div> </details> </div> </div> </article> </div> <div class="field__item"> <article lang="es" class="node node--type-faq-item node--view-mode-default"> <div class="node--content"> <div class="field field--name-field-faq field--type-faqfield field--label-hidden field__item"> <details class="faq-item" property="mainEntity" typeof="Question"> <summary property="name">¿Puedo pausar mi recorrido?</summary> <div property="acceptedAnswer" typeof="Answer" class="faq-item--content"> <div property="text"><p><span lang="ES-ES">Puede interrumpir el viaje hasta 60 minutos pulsando el botón «Pausa» en la aplicación. Sin embargo, se seguirá aplicando la tarifa estándar por minuto. Pulse «Continuar viaje» para proseguir su recorrido.</span></p></div> </div> </details> </div> </div> </article> </div> <div class="field__item"> <article lang="es" class="node node--type-faq-item node--view-mode-default"> <div class="node--content"> <div class="field field--name-field-faq field--type-faqfield field--label-hidden field__item"> <details class="faq-item" property="mainEntity" typeof="Question"> <summary property="name">¿Qué métodos de pago puedo utilizar?</summary> <div property="acceptedAnswer" typeof="Answer" class="faq-item--content"> <div property="text"><ul><li>Visa</li><li>Mastercard</li><li>Maestro</li><li>American Express</li><li>Carte Bancaire</li><li>Diners</li><li>Discover</li><li>Bancontact</li></ul></div> </div> </details> </div> </div> </article> </div> <div class="field__item"> <article lang="es" class="node node--type-faq-item node--view-mode-default"> <div class="node--content"> <div class="field field--name-field-faq field--type-faqfield field--label-hidden field__item"> <details class="faq-item" property="mainEntity" typeof="Question"> <summary property="name">¿Qué es un pase Dott?</summary> <div property="acceptedAnswer" typeof="Answer" class="faq-item--content"> <div property="text"><p><span>¿Piensa desplazarse mucho en bici durante su escapada urbana en Gante? Entonces, un pase Dott puede ser exactamente lo que necesita. Ya no pagará por trayecto y disfrutará de un precio reducido. En la app, puede elegir entre varias fórmulas.</span></p></div> </div> </details> </div> </div> </article> </div> </div> </div> </div> " pois.